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For the effective management or investigation of a water, sanitation or hygiene project, the manager or researcher has to be aware of the current state of the project at any given point to be able to review its direction and measure progress towards its goal. Many indicators of progress can be measured but collecting and analysing information is expensive, so choosing which indicators to use and deciding when, where and how to measure them is important. This booklet is a guide to this decision-making process.
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