Hi, you are logged in as , if you are not , please click here

Serving all urban consumers: 1. Guidance for government's enabling role

Serving all urban consumers: Book 1

£19.95

Description

Serving all urban consumers - a marketing approach to water services in low- and middle-income countries: Book 1 - Guidance for government's enabling role.

Author: Sansom, Kevin; Kayaga, Sam; Franceys, Richard; Njiru, Cyrus; Coates, Sue; Chary, Srinivas
Publisher: WEDC
Year: 2004
Physical: Book 112pp. (297/210)

https://wedc-knowledge.lboro.ac.uk/details.html?id=15119

 

Detailed Description

This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adaptation of marketing/commercial approaches.

This book (Book 1) considers how governments can best support an enabling environment, both for utilities and other stakeholders, to work effectively towards improving services to all consumer groups.

How would you rate your experience today?

How can we contact you?

What could we do better?

   Change Code