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Serving all urban consumers: Collection of Books 1-6

Serving all urban consumers: Books 1-6



Serving all urban consumers: A marketing approach to water services in low- and middle-income countries - collection of Books 1-6.

Author: Sansom, Kevin (ed)
Publisher: WEDC
Year: 2004
Physical: Book



Detailed Description

These books are a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adaptation of marketing/commercial approaches.

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