Human Factors Ergonomics (Safety Science) for Patient Safety L2: Leadership and Non-Technical Skills
The module on leadership and non-technical skills is meant to provide the attendee with insight into leadership as a process versus a leader as a person. It draws upon an individual's traits, personality and emotional intelligence as factors that interplay with their technical understanding of HFE based process design. This is to allow further exploration, critique and appreciation of leadership in complex adaptive systems such as healthcare. It offers a balanced insight of individual versus system resilience in delivering outcomes for quality and safety.
The module duration is 6 hours and includes:
Having completed this course you will be able to: