The module on leadership and non-technical skills is meant to provide the attendee with insight into leadership as a process versus a leader as a person. It draws upon an individual's traits, personality and emotional intelligence as factors that interplay with their technical understanding of HFE based process design. This is to allow further exploration, critique and appreciation of leadership in complex adaptive systems such as healthcare. It offers a balanced insight of individual versus system resilience in delivering outcomes for quality and safety.

Having completed this module, you will be able to:

• Outline and explain key safety recommendations from professional bodies and regulators, including mandated safety practices
• Demonstrate ability to integrate HFE principles and concepts into systems, interface and product design including requirements development and validation
• Apply relevant legislation, codes of practice, standards (government and industry)
• Apply HFE principles to design of systems (and services), products, job aids, controls, displays, instrumentation and other aspects of tasks and activities.
• Recognise the scope of personal ability for HFE analysis and when it is necessary to consult and collaborate with different professional experts.

This Level 2 course module has been developed to teach Risk and Resilience (risk management and resilience engineering) as part of the CIEHF Healthcare Learning Pathway

• Introduction to risk and resilience (Amalberti’s model)
• Risk management
• Safety II
• Resilience engineering (CARe model and CARe handbook)

This Level 2 course module has been developed to teach Incident Investigation as part of the CIEHF Healthcare Learning Pathway

Learning Outcomes:

• Demonstrate an understanding of key stages of incident investigation
• Apply SEIPS and Accimap to analyse contributing factors in the incident under examination
• Demonstrate an understanding of system-based recommendation development
• Critically reflect tools and methods for incident investigation as the students relate to their own practice

This Level 2 course module has been developed to teach Disseminating HFE Information (Education and Training) as part of the CIEHF Healthcare Learning Pathway

 Intended Learning Outcomes: Having completed this module you will be able to:

 Level 2

• Demonstrate use of HFE theories, methods, and tools for analysis of systems (including process), tasks, workload (physical and mental) including mental models, communication and anthropometry.
• Demonstrate a knowledge of systems theory including socio-technical systems and culture (e.g., organisational and safety culture).
  • Different audiences (Trust board to facilities)
  • Different specialties
• Foster an open, multi-professional approach to patient safety using both reactive and proactive methods
• Use case studies from healthcare and other industries to ensure a continuing focus on safety management